This website requires you to be 18 years and over.
Verify that you are of legal drinking age to enter.
We reserve our right to accept or reject any Order placed by you, for any reason and without liability.
We may cancel any Order without any liability to you for that cancellation if:
Any payment made for a valid Order that we cancel will be refunded to you through any method of our choosing.
You agree that you have no entitlement to change or cancel an Order after it has been made. We retain full discretion whether to accept your request to change or cancel an Order. If we do choose to accept your request to change or cancel an Order, you accept that you will pay all our reasonable costs associated with changing or cancelling your Order.
We use Australia Post to deliver ordered products.
You agree to any of the terms and conditions of Australia Post that may be relevant to the delivery of your Order.
The address that Australia Post will deliver is the address that you have provided during your Order.
We will not action your delivery with Australia Post unless all requested delivery details are provided when you place your Order.
Pre-conditions to Delivery
You agree that any person who takes receipt of your ordered products at the delivery address is authorised to do so.
The standard time-frame for receiving an Order is 10-14 days. You accept the risk that occasionally due to circumstances which are beyond our control, including any actions taken by Australia Post and the impact of extreme temperatures, delivery times may be longer than the standard time-frame or as nominated and paid for by you.
You accept that the Delivery times for your Order will be within Australia Post’s normal delivery times.
We will refund the amount paid by you for any ordered products that we are unable to deliver to you for any reason, including if any delivery pre-conditions are not met or an incorrect address is provided.
Our refunds may contain the following deductions:
Pick-Up is available from our cellar doors.
You must collect your Order from the specified cellar door as advised by us.
We may rely on any person who collects your Order as being authorised to collect your ordered products on your behalf.
We may not allow collection of your order if any of our requests for verification (such as proof of identity or age) are not complied with to a satisfactory standard.
We will not allow collection of your order if we consider that the circumstances of the collection are not suitable for any reason including:
We follow the returns requirements imposed upon us by Australian Consumer Law. To obtain a comprehensive understanding of your rights under Australian Consumer Law we suggest that you visit http://consumerlaw.gov.au/.
We will provide you with a refund or replacement for any products that have deteriorated in quality during delivery to your delivery address.
You agree that all products purchased from us are not for resale and are for personal consumption only.